Frequently Asked Questions
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The Krave Yoga Experience
What is Krave Yoga?
Krave Yoga is a premium boutique yoga studio located in the heart of Taipei, offering a wide range of signature classes and enriching yoga events. Whether you’re a beginner or an advanced practitioner, our diverse class options will help you find calm and strength. With flexible, no-commitment options, you can grow at your own pace in a peaceful, uniquely designed space. Join us at Krave Yoga for the most moody yoga experience in Taipei.
Is Krave Yoga suitable for beginners?
If you are a new yogi or just starting your fitness journey, we recommend Begin, which offers a comprehensive introduction to foundational yoga poses, breathing, and inner work. The class also includes modifications, props, and a judgement-free zone, promoting self-compassion and a gradual progression to more challenging options. If you’re a bit more adventurous, you can also try other signature classes. Krave Coaches are mindful that each body is different and provide various options and levels of challenge in the poses. And if you are joining us for the first time, we kindly ask you to arrive 15 minutes early to make the most of your first visit.
What type of classes do you offer and what should I try first?
I am pregnant or just had a baby, can I attend a session?
Please first consult with your doctor to determine what is appropriate for you during and after pregnancy. Each pregnancy is unique, and modifications to exercise routines may be necessary.
Are there age limitations to your sessions?
What amenities do you have at your Taipei studio?
In our Taipei studio, we offer:
- All necessary yoga equipment and props
- Lockers
- Towel service
- Filtered water station
- Shower amenities
- Mini-bar and refreshments
- Good reads and all the moodiness
What should I wear and bring to my yoga session?
Please come in clothes you are comfortable working out in and bring a water bottle. We got everything else covered.
What is your refund policy?
Membership
What is Krave Klub?
As a Krave Klub member, you are on the way deep well-being and transformation. One of Krave Klub’s special features is “1 on 1 goal-setting”, where we craft your bespoke plan and check in regularly to review your progress and make changes. Within each of us lies a dream waiting to emerge, and we are committed to helping you live out that dream.
What do members get out of Krave Klub?
At Krave Klub, we are dedicated to facilitating deep well-being. Members benefit from:
- Access to all Yoga+ class types
- 1:1 personalized goal-setting & quarterly check-in
- Priority waitlist
- Complementary member-only events
- 20% off on all challenges, workshops, and other events
What is the commitment for Krave Klub?
Minimum 6 months’ commitment. Unused sessions do not roll over month to month. Membership begins upon purchase and is auto-billed every month until terminated with 14 days’ written notice in advance of the next billing date (hello@wekraveyoga.com). Membership cannot be shared or transferred. Please review full terms and conditions here: wekraveyoga.com/terms.
Can I pause my Krave Klub membership?
Life happens, and we understand. For injury, long-term travel, or changes in your health condition, please come chat with us about the options available for your membership.
What is your refund policy?
We do not offer refunds on purchases for our services, beyond your statutory rights. This means all classes and membership series are non-refundable. No exceptions. We strongly plea with you to be modest in your initial membership series purchases, and to make sure you like us, can reach the venue, and like what we do before making extravagant purchases. For questions or support, please contact hello@wekraveyoga.com.
Booking & Attending
How far in advance can I book a session?
You can book sessions up to 7 days in advance. Our popular sessions do fill up quite quickly, so be sure to mark your calendar.
Can I cancel my session booking?
In order to cancel your booking and have your session pass returned to your account, you must cancel 12 hours before the start of the session. You can cancel your booking by logging into your account, go to the account page and, next to the session you wish to cancel, click on the pencil (edit) icon and in the pop up, select “Cancel”. If your booking is cancelled on time, the session will be returned to your available session pass(es) to be used at a future date; the session is not refunded. If you have not cancelled your booking 12 hours before start of the session, your booking cannot be cancelled anymore. In case of 2 “no show’s”, your account will be frozen and you will no longer be able to book sessions. For questions or support, please contact hello@wekraveyoga.com.
Can I bring my phone into the session with me?
We encourage minimizing distractions to fully engage in the yoga practice. If necessary, phones may be brought in, provided they are turned off or in airplane mode to avoid disrupting others.
What if I am late?
We recommend arriving at least 15 minutes before your session, especially if it is your first time. Please note we cannot accommodate clients who arrive late. Once the session begins, we won’t be able to let clients in. In case of 2 “no show’s”, your account will be frozen and you will no longer be able to book sessions. For questions or support, please contact hello@wekraveyoga.com.
What are your terms and conditions?
You can find our terms and conditions here.
Issues when adding bookings to iOS Google Calendar
If you are facing the issue that the add-to-calendar button in the Krave Yoga app leads you to your web browser instead of directly to your installed Google Calendar app, please follow the instructions below:
- If you are currently viewing this page with anything else than the iOS Safari browser on your iPhone, please reopen this FAQ from your Safari browser)
- Press and hold this link, then choose “Open in Google Calendar” from the context menu: https://calendar.google.com/calendar/
This should open your Google Calendar app and will ensure that further Google Calendar links visited on your iPhone will likewise go to your app.